TERMS OF SERVICE

We offer our clients all the records available at the store. Thus, orders of items in stock is used immediately (issuing a maximum of 24 hours after receiving confirmation). Orders that include records that are not in stock will be issued with a period that can vary depending on the product or products.

GUARANTEES

We guarantee the quality of all products we offer to our clients. In this sense, we promise to resolve any issues orders quickly and efficiently.

How to Order

To order you just have to use the shopping cart, fill out the form with your details and choose which shipping method to use. If you do not have any products in stock at the time of receiving the order, we will contact the customer to inform him about the delivery of it and possible variations in price. In case of disagreement, the customer is free to cancel this article or order and receive payment accordingly.

PAYMENT SYSTEMS

Payment can be made in cash (picking order at the store), through Credit Card or Paypal. If for any reason we were forced to cancel an order in whole or in part, be paid immediately the amount of the canceled.

SECURITY

Card payments are made through a secure payment gateway. Divina SL Martulina not have access to the data bank of the gods and these clients will be handled directly by the bank. They will not be stored by Divine Martulina SL

SHIPPING

All our deliveries are guaranteed. If for any reason the client does not receive your order, we promise to give back the full amount thereof.

RETURNS

The client has 7 days to return the products purchased as long as they are received as the (sealed) and have not been tampered with. To do so, agree that the customer previously notify and receive written confirmation Martulina Divina SL In all cases, shipments will refund certificates and, if it is caused by the customer, the costs will be borne derived the buyer.

CLAIMS

If you receive the package of material with signs of having been tampered with or beaten, it should be noted on the delivery note and review the presence of this merchandise. We recommend not to sign the delivery note without having indicated these incidents and ensure that all the material seems to be in perfect condition. If you open the package the customer perceives some kind of error or deficiency in shipping, we will inform within 48 hours of receipt of the shipment, indicating your invoice number and the detected anomaly .

 

PRIVACY POLICY

Through this legal notice and in accordance with the provisions of Law 15/1999 on Protection of Personal Data, Martulina Divina SL informs users of its data protection policy so that they can freely and voluntarily whether they wish to provide personal data that may be required for subscription or supply of any of the services offered.

Except in areas where otherwise noted, responses to questions about personal data are voluntary. Personal data will be treated as secret and confidential. His collection is aimed at management and services offered by Divine Martulina SL is committed to take all technical and organizational measures necessary to guarantee the security of these data, prevent tampering, loss and treatment or unauthorized access to them.

The user or, if applicable, their representative, may exercise rights of access, rectification, opposition and cancellation of their personal information by sending e-mail or by application martulina@martulina.com a signed written request to Martulina Divina SL

 

LEGAL WARNING

Pursuant to article 10 of Law 34/2002, of July 11, services of the Information Society and Electronic Commerce (LSSICE), below are the identifying details of the company.

Company name:

Martulina Divina, SL

Tax Identification Number:

B61592218

Address:

C / San Antoni 11

08500 Vic (Barcelona)

E-mail:

martulina@martulina.com

phone:

+34 93 889 29 87

 

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